Terms and Conditions
Welcome to Bio-Active Labs. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. Research Use Only
All products sold by Bio-Active Labs are supplied strictly for research purposes only. They are not intended for human consumption, therapeutic use, veterinary use, diagnostic use, or clinical applications. By purchasing from our website, you acknowledge that you understand and accept these restrictions.
2. Eligibility
You must be at least 18 years of age to purchase products from our website. By placing an order, you confirm that you meet this requirement and that you are legally permitted to purchase research chemicals in your jurisdiction.
3. Product Information
We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, Bio-Active Labs reserves the right to correct errors, update information, or discontinue products without prior notice.
4. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including orders suspected of violating these Terms and Conditions or applicable laws.
5. Pricing
All prices displayed on our website are subject to change without prior notice. We reserve the right to modify pricing, promotions, and discounts at any time.
6. Payment
Payment must be received in full before an order is processed and shipped. We use secure payment methods to help protect customer information.
7. Shipping
Orders are processed as quickly as possible. Delivery times are estimates only and are not guaranteed. Bio-Active Labs is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events beyond our control.
8. Returns and Refunds
Please refer to our Refund Policy for complete information regarding returns, damaged items, and eligible refunds.
9. Limitation of Liability
Bio-Active Labs shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or misuse of our products or website. Customers assume full responsibility for the purchase, handling, storage, and use of all products.
10. Intellectual Property
All website content, including text, graphics, images, logos, product descriptions, and other materials, is the property of Bio-Active Labs and may not be copied, reproduced, or distributed without prior written permission.
11. Prohibited Uses
You agree not to:
- Use products for human or veterinary consumption.
- Violate any applicable laws or regulations.
- Attempt to misuse, alter, or resell products for unauthorized purposes.
- Interfere with the operation or security of the website.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
Bio-Active Labs reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon publication on this website.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Bio-Active Labs operates, without regard to conflict of law principles.
15. Contact Us
If you have any questions regarding these Terms and Conditions, please contact our customer support team through the Contact Us page.